Get Help Connecting Your Printer to Wi-Fi

Contact Support – Chat Live

Welcome to Our Help Center
Find quick guidance for common computer and printer setup or connection issues.

Use the tabs to explore topics related to computers and printers, then start a conversation for additional help or information.

Click Here to get Directions

Printer setup issues

Printer offline

Wireless printer issues

Scanner issues

Color or black ink not printing

Cartridge issues

Print job stuck in queue

Paper jam issues

Connect & Set Up Your Printer Easily – WiFi, Computer & Scanner Setup

Facing printer issues? Get expert help for setup, WiFi connection, and offline problems.

Need help connecting your printer to WiFi or your computer? Whether you're setting up a new wireless printer or troubleshooting an offline device, our support team can guide you through every step.

  • Printer offline? Get it back online in minutes.
  • How to connect printer to computer? We walk you through it.
  • Set up wireless printer for home or office use.
  • Connect printer to WiFi quickly and securely.
  • Printer and scanner setup included for all major brands.

Our support covers:

  • New printer installation
  • Wireless printer setup
  • WiFi connectivity issues
  • Fixing printer offline problems
  • Printer not detected by computer
  • Basic printer-scanner configuration

We provide remote guidance and easy instructions to help you connect your printer hassle-free. No tech skills needed.

Printer Setup Guide – Easy Steps

How to Set Up a Printer

This easy guide walks you through setting up your new or refurbished printer — compatible with most major brands like HP, Epson, Canon, and Brother.

Note: This is an informational guide. For specific support, visit your printer brand's official website.

Unpack Your Printer

  • Remove all packaging materials
  • Ensure cables and cartridges are included
  • Place it on a stable surface

Plug It In & Power On

  • Connect the power cord
  • Turn on your printer

Install Ink or Toner

  • Open the access door
  • Insert the cartridges
  • Close the door securely

Load Paper

  • Insert sheets into the input tray
  • Adjust the width guides

Connect Your Printer

USB:
  • Plug into your PC
  • Drivers may install automatically
Wi-Fi:
  • Use the printer panel to join your network

Install Drivers

Download from official sites:

Print a Test Page

  • Open printer settings
  • Click “Print Test Page”

Common Printer Setup Issues We Cover

  • Printer is offline or not responding
  • Unable to connect printer to Wi-Fi network
  • How to connect printer to computer or laptop
  • Wireless printing setup and troubleshooting
  • Basic printer installation and test page printing

This guide applies to most home and office printers from brands like HP, Epson, Canon, and Brother.

Why Follow This Printer Setup Guide?

  • ✅ Straightforward and brand-neutral
  • ✅ Covers both USB and Wi-Fi connection methods
  • ✅ Includes real fixes for “printer offline” problems
  • ✅ Links only to trusted official driver websites
  • ✅ Works for new and refurbished printers

What Our Customers Say

“I followed this guide to connect my printer to Wi-Fi and it worked perfectly. Clear and simple steps!”

– Anita K., New Jersey

“My printer was showing offline for days. Thanks to this walkthrough, I fixed it without any tech help.”

– Marcus L., Texas

“The driver download links are legit and straight from the official websites. Very helpful and safe.”

– Jaya P., California

“Perfect for first-time users. I was able to connect my Canon printer to my laptop over Wi-Fi easily.”

– Steven R., Florida

Frequently Asked Questions

Why is my printer showing offline?
A printer may appear offline due to a lost connection or paused print queue. Ensure it's powered on, connected to your Wi-Fi or USB, and the default printer is correctly set in your system settings.
How do I connect my printer to Wi-Fi?
Use the control panel on your printer to navigate to Network or Wireless Settings. Choose your Wi-Fi network, enter the password, and follow the on-screen instructions to complete setup.
My printer won’t connect to the computer. What should I do?
Check if the USB cable is securely connected or if both devices are on the same network (for Wi-Fi). Ensure the correct drivers are installed. Restart both printer and computer.
Can I use my printer wirelessly without a router?
Yes. Many printers support Wi-Fi Direct or hotspot mode. Enable Wi-Fi Direct from printer settings, then connect your computer or phone directly to the printer's temporary Wi-Fi signal.
Do I need to reinstall drivers if I change networks?
Usually not. But if the printer isn’t detected after switching networks, updating or reinstalling the drivers from your brand’s official website can help.
← Back to Shop

Frequently Asked Questions

How do I connect my printer to WiFi?

You can connect your printer to WiFi by accessing the printer’s wireless settings and selecting your network. If you're not sure how, we can guide you step by step.

My printer says "Offline" — what should I do?

This usually means your device isn't communicating with the printer. We'll help you reset the connection and fix the offline issue.

How do I connect my printer to my computer?

We provide step-by-step instructions based on your operating system (Windows or Mac) to connect your printer via USB or WiFi.

Do you help with scanner setup?

Yes. We assist with setting up all-in-one printer scanners and ensuring they work with your PC or network.

Contact Us

We would love to speak with you.
Feel free to reach out using the below details.

Save More. Print Smarter. Choose Certified Refurbished

Quick Links
Get In Touch

1234 Elmwood Drive, Suite 100
San Mateo, CA 94401
United States

Disclaimer: We sell refurbished printers and provide general setup guidance. Not affiliated with any printer brands. All trademarks are property of their respective owners.

© 2025 All Rights Reserved.